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Frequently Asked Questions

Here you will find a list of complete and very practical answers. Don’t forget, our experts are best placed to answer your questions.

How many lessons do I need to complete a log book?

To complete a log book min six lessons are required. However, it depends upon the individual student requirements, the quality of driving practice and training from supervisor drivers. On the other hand, new learners or learner with very little experience and variation in learning pace will make a big difference in number of lessons. Therefore number of lessons vary considerably.

Note: New Log book in ACT starting from Jan 2020 under Graduated Licence Scheme has different requirements. Please visit Access Canberra website for more info.

Can I use my own car?

It is our policy to use the dual control cars while teaching. So we don’t use students car.

What is your cancellation policy?

Your driving instructor will advise you before training about the specific requirement that applies to you. You are required to pay the full lesson fee in case of no show.

Can I change my driving instructor?

Yes. You can change your driving instructor at any time. Please discuss your need and we will try to accommodate where possible.

What if I don't complete my lesson package?

  1. If your training and package is not complete, all the lessons completed will be charged at the rate of $80 and part thereof and in addition to that administration fee of $25 will also be charged.
  2. If your training completes before completing the lesson package, admin fee will not be charged.

Can a driving instructor refuse to continue the lesson?

Yes. If instructor feels that the behaviour of the student is dangerous or disrespectful, the instructor may refuse to continue.